Helpie FAQ
This program is hardships created by Covid-19. If you were delinquent more than 30 days prior to March 1st, you will not be eligible for any grant assistance.
Unfortunately, as with most Covid-19 programs, funds are limited and therefore complete applications will be processed in the order they are received until funding remains available.
Unfortunately, your application will not be reviewed until all documentation is received.
Yes, if you did not receive an email reply, first check your junk mail. If no email is received, then you may contact HomeFree-USA direct by dialing 855-493-4002 or by sending an email to
No, any funds disbursed under this grant will be made directly to your lender on your behalf of you the homeowner. Therefore, it is essential that you provide us with accurate documents.
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